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Group Managing Director, NCBA Group
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John Gachora (born 1968 in Gatamaiyu, Kiambu County) is a Kenyan electrical engineer–turned–bank executive who serves as Group Managing Director and Group Chief Executive Officer of NCBA Group Plc, one of East Africa’s leading banking conglomerates with operations in Kenya, Uganda, Tanzania, Rwanda and Côte d’Ivoire. He was appointed Group MD & CEO in 2019 following the merger of NIC Group and Commercial Bank of Africa (CBA), having first joined NIC Bank as Group CEO in 2013. Under his leadership, NCBA has grown into a Tier-1 institution with an asset base in the hundreds of billions of shillings and a strong presence in retail, corporate and digital finance, including pioneering partnerships in mobile lending and asset finance. The eighth of thirteen children born to subsistence farmers, Gachora attended Kamahindu Primary School and Alliance High School before going on an exchange programme to Brooks School in Massachusetts, USA. He later joined the Massachusetts Institute of Technology (MIT), where he earned both a Bachelor of Science and a Master of Science in Electrical Engineering and Computer Science, and went on to obtain an Executive MBA from the Wharton School of the University of Pennsylvania. His career in global finance has included senior roles on Wall Street with Credit Suisse, managing-director level leadership in investment banking at Bank of America in Charlotte, and service as CEO of Absa Africa in Johannesburg before returning to Kenya to lead NIC and, later, NCBA.
Building NCBA into a Tier-1 regional bank: Led the integration of NIC Group and Commercial Bank of Africa in 2019 into NCBA Group Plc, now a Tier-1 bank in Kenya with an asset base reported at over KSh 700 billion and strong shareholder equity, and one of Africa’s fast-rising brands—climbing seven places to 85th in Brand Finance’s 2024 “Africa’s Most Valuable Brands” ranking.
Driving digital and mobile-led banking innovation: Oversaw NCBA’s deepening of mobile-lending and savings partnerships (notably M-Shwari and Fuliza with Safaricom and KCB), positioning the bank as a regional leader in digital credit, transactional banking and asset finance, and significantly expanding financial inclusion for retail customers and SMEs.
News articles featuring John Gachora
Industry leadership and sector influence: Elected Chair of the Kenya Bankers Association (KBA) in 2021, where he has helped coordinate industry-wide responses on regulation, digital lending, customer protection and sustainability—earning recognition among Kenya’s “most transformative CEOs” and for leading with ethics and integrity.
Recognition for corporate performance and leadership: Frequently profiled for exemplary performance, including being highlighted by regional business media and associations as a model of visionary, values-driven leadership that balances growth, risk management and innovation in a volatile macroeconomic environment