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The Ministry of Interior reveals a new strategy to mend ties between Gen Z and the police, focusing on digital dialogue and accountability after the 2024 protests.

The government has launched a comprehensive new strategy aimed at rebuilding the fractured relationship between the National Police Service and Kenya’s Generation Z. Following the deadly 2024 protests that left deep scars on the national psyche, the Ministry of Interior is rolling out a roadmap focused on dialogue, accountability, and digital engagement.
This initiative represents a significant pivot from the confrontational tactics of the past to a more collaborative approach. Interior Cabinet Secretary Kipchumba Murkomen has acknowledged that the trust deficit between the youth and law enforcement is a national security risk that can no longer be ignored. The new plan seeks to humanize the badge and create safe spaces for engagement, moving beyond the teargas and running battles that defined the previous years’ unrest.
At the heart of this strategy is a recognition that Gen Z communicates and organizes differently. The Ministry is set to launch a series of digital town halls and social media engagement campaigns designed to meet young people where they are. These platforms will allow for real-time feedback on police conduct and provide a direct line for reporting abuse without fear of victimization.
"We must bridge the gap between the officer on the beat and the young Kenyan on the street," a senior ministry official stated. "The days of policing by force alone are over; we are moving towards policing by consent and cooperation." This shift also includes mandatory training for officers on digital rights, mental health awareness, and de-escalation techniques tailored for youth interactions.
The shadow of the 2024 Finance Bill protests still looms large. For this plan to succeed, it must address the demands for justice regarding the victims of past police brutality. Critics argue that public relations campaigns will mean little without tangible justice for the families of those killed or injured.
However, the government insists this is more than just PR. By institutionalizing these relationships, the state hopes to prevent a recurrence of the violence that rocked the nation. The success of this initiative will ultimately depend on whether the average young Kenyan feels safer and more respected in the presence of a police officer.
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