Nairobi — NTSA Launches Free Digital Drive for Vehicle Duty Status & Records Update

The National Transport and Safety Authority (NTSA) has rolled out a digital duty and records update for all motor vehicle and motorcycle owners nationwide, a mandatory initiative aimed at verifying tax compliance and modernizing Kenya’s vehicle registry.

What Motorists Must Do

• Submit a duty/records update letter: Addressed to NTSA at any of its offices, this letter must include the owner’s contact information (email and phone). A stamped copy is provided as receipt of submission. 

• Attach accompanying documents:

  • National ID copy

  • Original logbook

  • KRA entry document (import declaration)

  • Proof of duty payment 

Timeline & Charges

• Free of charge: Submissions and updates incur no fees. 

• Processing time: Updates completed within seven working days after verification. Vehicle owners will be notified when to collect their documents. 

• Optional duplicate logbook: After updating records, owners may apply via eCitizen’s NTSA portal. This service costs KSh 2,550, and processing takes three working days. 

 Why the Update Matters

• Tax compliance verification: Ensures imported vehicles met customs duty requirements before registration. 

• Data integrity: Helps NTSA combat fraudulent registrations, resolve logbook discrepancies, and strengthen overall road safety oversight. 

Summary Table

 Broader Implications

• Facilitates enforcement: Lays groundwork for stronger enforcement on unregistered or illicit vehicles.

• Simplifies vehicle history tracking: Beneficial to insurance companies, dealerships, financial institutions, and vehicle buyers.

• Improves transparency: As NTSA tightens cross-sector data sharing, this builds public confidence in road administration.