A peculiar bug in recent Windows 11 updates is causing the password sign-in option to disappear from the lock screen, Microsoft has confirmed, sparking confusion among users globally, including in Kenya. The issue primarily affects those who have installed the optional August 2025 preview update, KB5064081, or later versions.

This glitch creates a frustrating user experience: the password field becomes invisible, particularly when other sign-in methods like a PIN or fingerprint are enabled. For Kenyan businesses and individuals who rely on password security for their daily operations, this disruption can cause unnecessary delays and concern over device accessibility.

Finding the Invisible Button

In a support document, Microsoft clarified that the password function is not gone, merely hidden. "If you hover over the space where the icon should appear, you'll see that the password button is still available," the company explained. Users can click this invisible placeholder to reveal the text box and log in as usual.

While this workaround restores access, it raises questions about the quality control of recent Windows updates. This is not an isolated incident; the KB5064081 update has been linked to other problems, including issues with video playback and app installation errors.

A Pattern of Problems

The vanishing password icon is the latest in a series of glitches that have plagued Windows 11, eroding user confidence. Recent updates in 2025 have been responsible for a range of issues, from performance degradation in streaming software to failures in the Windows Recovery Environment. These recurring problems create a challenging environment for users, who must navigate unexpected disruptions to their workflow.

For many Kenyans, personal computers are essential tools for business, education, and communication. The stability of an operating system is directly linked to productivity. As Microsoft prepares to end free support for Windows 10 in October 2025, pushing users towards Windows 11, the persistence of such bugs could make many hesitant to upgrade. The cost of a new operating system, coupled with potential bugs, presents a significant consideration for individuals and small businesses.

• The Bug: The password sign-in icon disappears from the lock screen.
• Cause: August 2025 preview update (KB5064081) and later versions.
• Who is Affected: Users with multiple sign-in options (e.g., PIN, fingerprint) enabled.
• Temporary Fix: Hover the mouse over the empty space where the icon should be to reveal and click the hidden button.
• Permanent Fix: Microsoft has acknowledged the issue and is working on a resolution, but no timeline has been provided.

While Microsoft has not yet announced a date for the permanent fix, the company has assured users it is actively working to resolve the issue. Until then, users are advised to use the hover-and-click workaround or rely on alternative sign-in methods like PIN or biometric authentication.