NTSA Orders Government Agencies to Collect Reflective Number Plates Amid Push for Safer, Digitalised Transport Systems

Nairobi, Kenya – The National Transport and Safety Authority (NTSA) has issued a directive requiring all national and county government agencies that ordered reflective number plates to collect them without delay, warning that continued holdups risk undermining efforts to enhance vehicle identification and national security.

In a circular, NTSA said it has extended working hours and will open its Nairobi office on Saturday to fast-track collections. Agencies that have yet to apply were urged to submit their requests online by August 29, with officials emphasising that the process can now be completed entirely through the NTSA portal.

New Digital Tools for Motorists

The directive comes alongside the rollout of NTSA’s dedicated online platform, which enables Kenyans to check the status of their number plate applications and driving license renewals remotely. This move eliminates the need for lengthy in-person visits, aligning with the government’s broader shift toward digital public service delivery.

Officials highlighted that the new reflective plates incorporate enhanced security features designed to:

• Improve law enforcement and vehicle traceability.

• Support automated tolling systems.

• Reduce cases of vehicle cloning and fraud.

Second-Generation Plates and National Rollout

The government’s introduction of second-generation number plates marks a major reform in road safety and traffic management. Analysts say public agencies must lead by example in adopting the plates to encourage private motorists to transition quickly and ensure uniform compliance nationwide.

“Timely uptake by government entities will demonstrate commitment to reform and set the pace for motorists across the country,” one transport policy expert noted.

Broader Push for Efficiency and Security

The NTSA’s enforcement drive is part of Kenya’s wider digitalisation agenda, where online platforms are steadily replacing paper-based systems to enhance efficiency, transparency, and accountability. Authorities believe that faster adoption of the new plates will strengthen security monitoring, particularly at a time when road safety, fraud, and illicit trade remain pressing challenges.

Outlook

With the deadline for applications closing and plates already available for collection, the NTSA’s pressure on government institutions signals an urgent push to lock in reforms. Observers say the success of the rollout will be measured not only by how quickly agencies comply but also by how effectively the transition improves road safety, revenue collection, and crime prevention.