The Supreme Court of Kenya has shattered centuries of judicial tradition by launching a Virtual Registry and WhatsApp Chatbox, fundamentally changing how citizens access justice.

Gone are the days of queuing for hours at the Supreme Court building to file a simple document or check a case status. In a move that drags the Kenyan judiciary kicking and screaming into the 21st century, the new "Virtual Registry" allows litigants and lawyers to access core services remotely. This is not just a tech upgrade; it is a direct assault on the bureaucratic inefficiency that has long plagued the corridors of justice.

The WhatsApp Revolution

The centerpiece of this reform is the introduction of a dedicated WhatsApp Chatbox. While it may seem informal, its utility is profound. Users can now query case schedules, receive status updates, and get guidance on e-filing procedures directly through the messaging app used by nearly every Kenyan.

"This initiative is expected to boost efficiency, improve access to justice, and reduce congestion at court registries," a judiciary spokesperson confirmed. The platform adheres to strict privacy policies, ensuring that while access is easier, the integrity of legal data remains distinct from the chaos of social media.

• Services Available: Case tracking, e-filing support, and general inquiries.
• Limitations: No legal advice is given, and official filings must still go through the formal portal.

A Double-Edged Sword?

While hailed as a breakthrough, the system faces scrutiny. Privacy advocates warn that conducting quasi-legal correspondence on a Meta-owned platform carries inherent risks. Moreover, the "digital divide" means that while Nairobi lawyers benefit, rural litigants may still find themselves locked out.

For now, however, the verdict is clear: The Supreme Court is open for business, and it is just a WhatsApp message away.