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New Delhi’s order for a permanent, non-deletable government app on all new smartphones sets a chilling global precedent, raising urgent questions about digital privacy and state surveillance for Kenyans.

India has mandated that all new smartphones sold in the country must come with a pre-installed, non-deletable government application called 'Sanchar Saathi'. The move, which affects giants like Apple and Samsung, is sparking a fierce debate on the line between state security and individual privacy—a conversation with profound implications for every Kenyan smartphone owner.
The directive from India's Department of Telecommunications (DoT) is positioned as a powerful tool against rampant phone theft and digital fraud. However, the unremovable nature of the app has alarmed digital rights advocates, who warn it creates a blueprint for state surveillance that could easily be replicated by other governments, including Kenya's.
The Indian government emphasized the app is a citizen-centric initiative to combat cyber fraud and strengthen telecom security. Yet, critics argue that forcing a permanent government presence on a personal device fundamentally erodes user consent and privacy. "Big Brother cannot watch us," warned India's opposition Congress party, calling the move unconstitutional.
While this unfolds thousands of kilometers away, it lands squarely on the doorstep of Kenyan concerns. With high smartphone penetration and persistent issues with phone theft and mobile money scams, a similar justification could easily be argued here. The critical question for Kenyans is how such a measure would align with our own legal frameworks, particularly the Data Protection Act of 2019.
Kenya's own Communications Authority (CA) has been tightening its grip on the mobile device ecosystem. Recent CA regulations, effective from January 2025, require the registration of all device IMEI numbers with the Kenya Revenue Authority (KRA) to ensure tax compliance before a phone can be connected to any network. While the stated goal is fiscal, this creates a centralized database of devices—a foundational step that could be leveraged for other purposes.
Digital rights groups in Kenya have already raised alarms about increasing state surveillance. Concerns have been documented regarding the use of technology to monitor activists and journalists, making the prospect of a mandatory government app particularly unsettling.
The Sanchar Saathi app's stated capabilities include:
While these features appear beneficial, the lack of an 'uninstall' option is the core of the controversy. "The government effectively removes user consent as a meaningful choice," one technology lawyer noted. This forced relationship between the citizen and the state on a personal device is a red line for privacy advocates.
The situation in India presents a stark choice between security and freedom. For Kenya, it serves as a critical case study. As our government continues to digitize services and enhance security, the debate over how to implement these measures without sacrificing constitutional rights to privacy is more urgent than ever.
As digital policy expert Nikhil Pahwa warned in response to the Indian mandate, "Once a government app is forcibly pre-installed on our devices, what's to stop them from pushing future apps that could be used for surveillance?" It is a forward-looking question that Kenyans must begin to ask themselves, today.
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